We are required by law to identify new customers. We may also check the identity of existing customers because:
- they were customers before identity checks became law
- we want to make sure our information is up to date
- we may want to check identity for our own purposes to guard against fraud
Our Anti Money Laundering risk policy statement can be downloaded in Word format.
Our regulator, the Financial Services Authority (FSA) has produced a proving your identity publication to help consumers.